Your information with Spinania

We treat personal information as part of a player relationship that includes an account, payments, support, and responsible use of our services. This policy explains the practical categories involved, the choices available to a player, and the routes for raising a privacy question.

Information in the player relationship

Information type	Why it may be used	Player context
Account information	To maintain the player relationship	Registration and account support
Payment information	To process player payment activity	Deposits and withdrawals
Verification information	To complete a requested check	Identity, address or payment-method ownership

When information is shared

Payment and verification activity

Information relevant to a payment or verification step may be handled for that specific purpose. A player should provide only the material relevant to the step being completed.

Service support

We use the context in a chat or email support conversation to address the player question. A clear subject and concise timeline help keep that conversation focused.

Promotions and account features

Promotion information can relate to a bonus balance, free spins or wagering progress. Separate promotion terms continue to apply to those features.

Changes to this policy

Updated wording

We publish policy wording so players can read the current approach to account and usage information. Updates are communicated through the policy itself.

Continued use

Our terms treat continued use after a change as acceptance of updated terms. We encourage players to read updated policy wording when it appears.

A practical question

When an update affects a current account question, use a support route and explain the part of the policy or account activity that needs attention.

Your information choices

Requesting help

Use our support routes for a question about information connected with your account, a payment, or a verification step. State the category involved, so we can direct the conversation appropriately.

Reviewing a verification step

Where verification is relevant, the requested material may concern identity, address, or payment-method ownership. A document check is normally described as taking less than 12 hours.

Cookies and usage context

Cookies form part of how a digital service remembers choices and supports a session. Our Cookie Policy explains cookie categories and browser controls in more detail.

Safeguarding player information

We ask players to protect their account access while using support routes carefully:

keep passwords private rather than placing them in a support message.

Last updated: 3 November 2026